Refund policy

At Vilerashop, we want our customers to be satisfied with their purchases.

Return Period
Customers can request a return within 14 days after receiving their order.

Return Conditions
To be eligible for a return:

• The item must be unused and in its original condition.
• The item must include original packaging and accessories.
• Proof of purchase is required.

How to Request a Return
Please contact us at:
Email: vileralifestyle@gmail.com

Please include your order number and the reason for the return.

Return Address
Returns should be sent to:

Vilerashop
Nassauplein 15

5046PB

Tilburg

Refunds
Once we receive and inspect the returned item, we will process the refund according to the payment method used for the purchase.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or we made an error with the order.